American pro sports labor at an inflection point

“To be the best place to buy, you must be the best place to work. Treat your employees the way you want your customers to be treated–maybe even better!” ~Shep Hyken, Customer Service Expert The above quote is one that owners of the 62 Major League Baseball and National Football teams along with the leagues’ respective commissioners ought to emulate. It’s easy to look at today’s professional…

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