For the Children: Improving response

Over the past several weeks, many Oklahomans have contacted the Oklahoma Institute for Child Advocacy (OICA) regarding suspension or reduction of some benefits of the social safety net.

Long wait times on help lines, confusion regarding needed forms for verification, and lack of access to internet have impacted Oklahomans, including families with young children. Oklahoma has quite often fallen into the “Top10”ofstateswithgrandparents raising their grandchildren, placing an even greater strain on families.

We at OICA support efforts to streamline eligibility verification and ensure fraud does not occur. While a dozen people in Oklahoma were arrested recently for SNAP fraud, there are tens of thousands of Oklahomans who qualify, but simply have trouble understanding the requirements. They should not be penalized by an overly burdensome system.

The social safety net is heavily subsidized by the federal government. The “One Big Beautiful Bill Act,” federal legislation signed by President Trump in July 2025, requires states to pay a share of SNAP benefit costs. The law requires states with SNAP payment error rates greater than 6% to pay a share of benefit costs, with the amount depending on how high a state’s error rate is.

Nationally, advocates are reaching out to members of Congress asking for time for states to adjust their processes. Such a waiver would give states’ SNAP programs time to reduce payment error rates and avoid cuts to needy families. State agencies oversee several programs, including SNAP, childcare services, Advantagesupport,WIC,Medicaid, and several other social safety net programs. Each face federal cuts for matching funds.

After I expressed concerns during an interview on an OKC news station, senior leadership at Oklahoma Human Services (DHS) reached out to me. I was assured the state will unveil a plan soon to shorten long waits and provide greater assistance, and that improved communications to make sure Oklahomans who qualify for services are receiving services.

Until these adjustments are made, DHS asked me to share with readers of my column how to best prepare before reaching out on the call line or in person at one of the remaining DHS offices still open around the state.

Important information you will need includes information on changed jobs or hours, whether monthly housing costs have changed, whether the number of people living in your household has changed, or whether you moved recently.

For your verification checklist, have identification, proof of what you earn, proof of other income, shelter, and utility expenses, as well as medical cost records for those 60+ or disabled.

Here are three points which I was asked to share: 1. Submit – Make sure all required documentation is on hand before applying for SNAP.

2. Save – Save the number 405522-5050 in your phone to prepare for an interview call to verify the ability to receive support.

3. Standby – No need to call to check the status of your case; the best way to do this is by logging onto your account at OKDHSLive.org and if you need help with this, see if someone close to you can assist.

It is important to not save personal information on a public computer, such as at a library. Purchase aflashdrivetostoreyourdocuments and do not leave it behind following computer use.

I appreciate DHS leadership for sharing this information and look forward to working with state and federal lawmakers to help resolve these issues. Over the next few columns, I will highlight important information needed for each of the programs impacted by the federal mandates on states.

Next week, I will meet with members of our federal delegation in Washington, D.C., to discuss this directly and appeal for help in allowing Oklahomans who qualify for support to receive this aid. Every Oklahoman should feel free to contact your U.S. senators and members of Congress to share your stories.

Oklahoma Intitute for Child Advocacy was established in 1983 by a group of citizens seeking to create a strong advocacy network that would provide a voice for the needs of children and youth in Oklahoma, particularly those in the state’s care and those growing up amid poverty, violence, abuse and neglect, disparities, or other situations that put their lives and future at risk. Our mission statement: “Creating awareness, taking action and changing policy to improve the health, safety, and well-being of Oklahoma’s children.