Millions of people brave the long drive-thru lines just for a chance to order Starbucks coffees. Many of those consumers also purchase coffee merchandise from the store to show their pride in the company.
Nestle USA is one of the companies that produces Starbucks merchandise. They announced last week that they are recalling over 440,000 Starbucks-branded mugs after customers reported issues with the product.
The metallic-coated ceramic mugs with the Starbucks logo were a big hit over the 2023 holiday season. They were included in four gift sets during the holidays.
The U.S. Consumer Product Safety Commission reported 12 known incidents of the mugs overheating or breaking after being microwaved or filled with extremely hot liquid. What makes it dangerous is customers typically buy the mugs to be able to put extremely hot liquid in it.
Out of the 12 reported incidents, there were 10 injuries that included nine severe burns and blisters on fingers or hands and one cut on a consumer’s finger. One of the injuries were severe enough to require medical attention.
The mugs were sold in multiple outlets; online, and stores like Target, Walmart andNexcom-amilitaryretail outlet - from November 2023 through January 2024.
The sizes ranged depending on which gift set in which they were included. The gift sets were the Starbucks Holiday Gift Set with 2 Mugs; the Starbucks Classic Hot Cocoa and Mug; the Starbucks Peppermint and Classic Hot Cocoas and Mug; and the Starbucks Holiday Blend Coffee and Mug.
The CPSC recommends to immediately stop using the recalled mugs to prevent injury.Consumerscanreturn the mugs at the place of purchase or contact Nestle USA for a full refund. Nestle issued a press release concerning the matter.
“The quality, safety and integrity of Nestlé USA products remain our number one priority. We sincerely apologize for any inconvenience this action represents to both our consumers and retail customers,” Nestle said in a statement on March 21.
According to Nestle, no other merchandise is involved in the recall.